I have been testing Shinobet Casino for the last few weeks and I have seen a mix of ups and downs. As an online casino veteran, I have seen my fair share of gambling sites but Shinobet is unique in its own way. From its design to its games, there is a lot to talk about. Let me take you through my personal journey with this casino.
History and Licensing
When I first came across Shinobet Casino I was curious about its background. Turns out, this online casino has been around since 2019. It’s owned by Hollycorn N.V., a company that’s been making noise in the online casino world lately.
Now, let’s get to the good stuff. Shinobet has a license from the Government of Curaçao. Not the most prestigious license out there (I’m looking at you, UK Gambling Commission), but it’s something. I personally would feel more comfortable with a stricter licensing body but I haven’t seen any red flags so far.
Registration
Registering at Shinobet was a piece of cake. It took me less than 5 minutes to create an account which is always a plus in my book. They asked for the usual – name, email, date of birth and address. Nothing out of the ordinary there.
What I didn’t expect was the lack of immediate verification steps. While this made the registration process quick, I couldn’t help but wonder about their security. It wasn’t until I made my first withdrawal that they asked for additional verification documents which I’ll get into later.
Payment Methods
Deposits
Shinobet has a decent amount of deposit options. I could choose from credit cards, e-wallets like Skrill and Neteller and even cryptocurrencies. The minimum deposit is $10 for most methods which I find pretty reasonable.
I decided to test their Bitcoin deposit option. The process was smooth and the funds were in my account within 15 minutes. Not bad at all.
Withdrawals
When it was time to cash out my winnings I had a few options to choose from. E-wallets, bank transfers and crypto withdrawals were all available. The minimum withdrawal is $20 which is pretty standard.
I chose a Bitcoin withdrawal to match my deposit method. This is where things got a bit messy. Remember that lack of verification during registration? Well, it caught up with me here. I had to submit my ID and a recent utility bill before they would process my withdrawal. It took them 48 hours to verify my documents which felt like an eternity when I was eager to get my hands on my winnings.
Once verified the withdrawal was processed within 24 hours. Not the fastest I’ve seen but not slow either.
Pros and Cons
After spending some time on Shinobet Casino I’ve made a list of what I consider to be its main pros and cons.
Pros:
- Lots of games from multiple providers
- Crypto friendly with fast Bitcoin transactions
- User friendly interface
- Decent welcome bonus with reasonable wagering requirements
- 24/7 live chat support
Cons:
- Curaçao license only
- Verification process for withdrawals delayed
- Some countries restricted (always check if yours is accepted)
- No mobile app
- Higher than average wagering requirements on some promotions
User Experience
Website Design and Navigation
First thing that caught my attention about Shinobet was the design. Black and gold is a premium look and I found the layout easy to navigate. Games are well categorized so I could find my favorites or explore new ones.
One small minus is the lack of a search function for specific games. Not a big deal but would’ve been nice for those times when I knew exactly what I wanted to play.
Game Selection
Shinobet doesn’t disappoint when it comes to game variety. With over 1,000 games from top providers like NetEnt, Microgaming and Pragmatic Play I never felt bored. From classic slots to live dealer games there’s something for everyone here.
I liked their table games selection. The live dealer blackjack tables became my go to spot for some high stakes action. The video quality was great and the dealers were professional and friendly.
Mobile
Shinobet doesn’t have a mobile app but their website is fully mobile friendly. I tested it on my iPhone and Android tablet and it was smooth on both. Games loaded quickly and I didn’t encounter any glitches or crashes.
I do miss having a mobile app though. It’s just more convenient for quick gaming sessions on the go.
Customer Support
During my time at Shinobet I had to contact their customer support a couple of times. They have 24/7 live chat support which I found to be responsive and helpful. I never had to wait more than a few minutes to get an agent.
I also tested their email support with a more complex question about their VIP program. Took them about 24 hours to get back to me but the information was detailed and answered all my questions.
Conclusion
After several weeks of testing Shinobet Casino I have mixed feelings. On one hand their game selection is great and the overall user experience is good. The crypto friendly approach is a big plus in my book.
But the delayed verification process for withdrawals and the limited license do give me hesitation. I didn’t have any major issues but these might be deal breakers for some players.
So overall Shinobet Casino is a good option for online gamblers especially those who like game variety and crypto. Just be patient when you want to withdraw your winnings. As always gamble responsibly and within your means.