Ever since testing 11CROCO Casino over the last few weeks, I've noticed it's got a lot going for it, but there are definitely some quirks to be aware of. As someone who's played at quite a few online casinos, I was curious to see how this relatively new player in the game would stack up. From the moment I landed on their homepage, with its vibrant crocodile mascot and promise of "massive jackpot payouts," I knew I was in for an interesting ride.
History and Licensing
You might not know this, but 11CROCO Casino actually launched in 2021, making it a relative newcomer to the online gambling scene. It's operated by Dama N.V., a company that's behind several other online casinos. They hold a license from Curacao eGaming, which, while not as strict as some European licenses, does provide a basic level of regulation.
Personally, I always feel a bit more comfortable when a casino has been around longer, but 11CROCO seems to be making up for its youth with a solid game selection and some attractive bonuses. Still, I'd love to see them pursue additional licensing in the future to really cement their credibility.
Registration Process
Signing up at 11CROCO was pretty straightforward. It took me about 5 minutes from start to finish. They asked for the usual stuff - name, email, date of birth, and address. One thing I appreciated was that they didn't require a phone number, which some casinos do.
The verification process was simple enough. I had to upload a photo of my ID and a recent utility bill. It took about 24 hours for them to verify my account, which is pretty standard in my experience.
Payment Methods
Deposits
When it came to putting money in my account, I had plenty of options. They accept credit cards, e-wallets like Skrill and Neteller, and even cryptocurrencies. The minimum deposit is $20, which is pretty reasonable.
I decided to use my Visa card for my first deposit. The process was instant, and the money showed up in my account right away. No complaints there.
Withdrawals
Now, withdrawals are where things get a bit trickier. 11CROCO offers fewer options for cashing out than for deposits. You can use bank transfers, some e-wallets, and crypto.
I tested a withdrawal using Bitcoin. The minimum withdrawal is $20, which is nice and low. They claim to process withdrawals within 24 hours, but in my case, it took about 36 hours. Not terrible, but not the fastest I've seen either.
One thing to note: they have a weekly withdrawal limit of $10,000. That might seem high to casual players, but if you hit a big jackpot, it could be frustrating to withdraw your winnings in chunks.
Pros and Cons
After spending some quality time with 11CROCO, here's what stood out to me:
Pros:
- Wide variety of games from top providers
- Attractive welcome bonus and regular promotions
- Accepts cryptocurrencies
- Low minimum deposit and withdrawal amounts
- Mobile-friendly site
Cons:
- Relatively new casino with less track record
- Limited withdrawal options compared to deposit methods
- Customer support can be slow during peak hours
- Some country restrictions
User Experience
The overall user experience at 11CROCO is pretty solid. The site is well-designed and easy to navigate. I particularly liked how they've organized their game library - it's easy to filter by provider or game type.
Game Selection
One area where 11CROCO really shines is its game selection. They've partnered with some of the biggest names in the industry, including Pragmatic Play, NetEnt, and Evolution Gaming. I counted over 3,000 slot games, which is impressive.
I'm a big fan of live dealer games, and 11CROCO didn't disappoint. They have a good selection of live blackjack, roulette, and baccarat tables. The streaming quality was great, and I didn't experience any lag.
Bonuses and Promotions
The welcome bonus at 11CROCO is pretty generous. They offer a 100% match up to $500 on your first deposit, plus 100 free spins. Just be aware of the 40x wagering requirement - it's not the highest I've seen, but it's not the lowest either.
They also run regular promotions for existing players. During my time playing, I took advantage of their Wednesday reload bonus and a weekend cashback offer. It's nice to see a casino that values its regular players as much as new sign-ups.
Mobile Experience
I spent a good chunk of time playing on my iPhone, and I have to say, the mobile experience is pretty seamless. They don't have a dedicated app, but the mobile site works well. All the games I tried loaded quickly and played smoothly.
Customer Support
This is one area where 11CROCO could improve. They offer 24/7 support through live chat and email, but response times can be slow. I had a question about a bonus and had to wait about 15 minutes for a response. Not terrible, but not great either.
Conclusion
All in all, my experience with 11CROCO Casino was mostly positive. They've got a great game selection, attractive bonuses, and a user-friendly platform. The addition of crypto payments is a nice touch for those who prefer that option.
However, there's definitely room for improvement. Faster withdrawal processing and more responsive customer support would go a long way. And while their Curacao license provides basic regulation, I'd feel more confident if they pursued additional licensing in the future.
If you're looking for a new online casino with a fresh feel and lots of games to choose from, 11CROCO is worth checking out. Just remember to gamble responsibly and be aware of those wagering requirements on bonuses. Happy gaming!